AirTags vs Verizon Connect: The Complete 2025 Comparison
The Bottom Line Up Front
If you're comparing AirTags (with a platform like AirPinpoint) to Verizon Connect, here's what you need to know:
- Verizon Connect locks you into a 3-year contract at $23.50-$45+ per vehicle per month, with reviews averaging just 3.1/5 stars and widespread complaints about customer service
- AirTags with AirPinpoint offer no contracts, no per-device monthly fees, and deployment in minutes instead of weeks
For most businesses tracking equipment, tools, and non-vehicle assets, AirTags deliver 80-95% cost savings with comparable or better coverage in populated areas.
Verizon Connect: What You're Actually Getting
The Pricing Reality
Verizon Connect doesn't publish pricing openly—you have to fill out a 9-page form and wait for a sales call. Based on verified customer reports and industry research:
| Cost Component | Verizon Connect | AirTags + AirPinpoint |
|---|---|---|
| Hardware | $100-$300+ per device | $29 per AirTag |
| Monthly fee | $23.50-$45+ per vehicle | $0 per device |
| Installation | $50-$150 professional install | Self-install in 30 seconds |
| Contract term | 3 years mandatory | No contract |
| 100 assets / 3 years | $84,600 - $200,000+ | Under $5,000 |
The hidden costs add up quickly:
- Professional installation fees
- Early termination fees (often thousands of dollars)
- Fees for adding new equipment (starts a new 3-year term)
- Taxes and shipping on hardware
What Customers Actually Say
Verizon Connect has a 3.1 out of 5 rating based on hundreds of verified reviews. Here's what real users report:
The Good:
- "The layout of the Portal is the most user-friendly portal I've ever used"
- Real-time tracking works well when functional
- Geofencing and speed tracking features are useful for daily operations
The Bad (and there's a lot of it):
"They have by far the worst customer service of any company we have ever used for ANYTHING." — Verified Verizon Connect customer
"If you sign a contract with these people be prepared if you wish to cancel it, they will just ignore you." — Customer review, August 2025
"We've been charged for equipment we never received, and when you terminate service even after contract is up - it will take up to 6 months for someone to finally take care of it." — February 2025 review
Common complaints include:
- Support tickets closed without resolution
- Non-functional hardware that customers are still billed for
- Auto-renewal without notification
- Months-long waits for account managers to respond
- Difficulty canceling even after contract completion
The Contract Trap
This deserves special attention. Verizon Connect's contract terms are notoriously rigid:
- 3-year minimum if Verizon supplies equipment
- Auto-renewal unless you cancel in writing 30 days before expiration
- No modifications - you can't add or remove vehicles mid-contract
- New equipment = new contract - adding trackers starts another 3-year term
- High termination fees - expect to pay for remaining contract months
One customer reported their contract auto-renewed without any notification, locking them in for another 3 years.
Coverage Limitations
Verizon Connect relies on:
- Cellular networks for data transmission
- GPS satellites for location (requires clear sky view)
This creates real-world limitations:
| Scenario | Verizon Connect | AirTags |
|---|---|---|
| Inside buildings | Poor to none | Works via nearby iPhones |
| Underground parking | No coverage | Works via nearby iPhones |
| Rural areas | Cellular dead zones | Works where people travel |
| International | May need different hardware/plans | Works in 175+ countries |
| Dense urban areas | GPS multipath issues | UWB precision finding |
While Verizon claims 99% population coverage, that's for general cellular—not necessarily for their tracking devices in all conditions.
Why AirTags Are a Viable Alternative
The Apple Find My Network Advantage
AirTags tap into something Verizon simply can't match: over 2 billion active Apple devices worldwide acting as location beacons.
When any iPhone, iPad, or Mac passes near your AirTag, it anonymously and securely updates the tag's location. This crowd-sourced approach provides:
- No cellular dependency - works without cell towers
- Indoor coverage - works inside buildings, warehouses, parking garages
- Massive global reach - 175+ countries, anywhere Apple users exist
- Zero infrastructure - no towers, modems, or installations needed
Real Cost Comparison: 50-Vehicle Fleet
Let's do the math for a realistic business scenario:
Verizon Connect (Conservative Estimate)
- 50 vehicle trackers: $10,000 hardware
- Installation: $5,000
- Monthly subscription ($30/vehicle): $1,500/month
- 3-year total: $69,000+
AirTags with AirPinpoint
- 50 AirTags: $1,450
- AirPinpoint platform: ~$200/month
- Battery replacements: ~$150 over 3 years
- 3-year total: $8,800
Savings: Over $60,000 (87% reduction)
When Each Solution Makes Sense
Choose AirTags + AirPinpoint when:
- You need to track equipment, tools, trailers, or containers
- Knowing location within the past few hours is sufficient
- Budget matters (it always does)
- You want to avoid long-term contracts
- Your assets are in populated areas
- You need rapid deployment (days, not weeks)
- You're tracking non-powered assets
Choose Verizon Connect when:
- You absolutely need minute-by-minute GPS updates
- You require engine diagnostics and driver behavior monitoring
- Your assets are primarily in extremely remote areas
- You need tight ERP/enterprise system integration
- Budget is secondary to real-time capabilities
- You're comfortable with 3-year commitments
Head-to-Head Feature Comparison
| Feature | AirTags + AirPinpoint | Verizon Connect |
|---|---|---|
| Initial Cost (per device) | $29 | $100-$300+ |
| Monthly Cost (per device) | $0 | $23.50-$45+ |
| Contract Required | No | 3 years |
| Setup Time | 30 seconds | Hours/professional install |
| Battery Life | 1+ year (user replaceable) | 1-3 months or hardwired |
| Network Coverage | 2B+ Apple devices | Cellular dependent |
| Indoor Tracking | Yes | Limited/None |
| Real-time Updates | When near Apple devices | Yes (every 30 seconds) |
| Precision Finding | Yes (UWB) | No |
| Size | 1.26" diameter, 0.31" thick | Varies (generally much larger) |
| Customer Support Rating | N/A | 3.1/5 with major complaints |
| Cancel Anytime | Yes | No (3-year lock-in) |
Recent Developments: Verizon Connect Scaling Back?
In October 2025, Verizon Connect sold its commercial operations in nine countries (Australia, UK, Ireland, Italy, France, Portugal, Poland, Netherlands, Germany) to Geotab. Over 400 employees transitioned to the new company.
This strategic move suggests Verizon is:
- Focusing primarily on the North American market
- Potentially reducing investment in fleet management
- Facing competitive pressure from newer solutions
For businesses considering Verizon Connect internationally, this acquisition raises questions about long-term support and development.
Making Your Decision
Questions to Ask Yourself
-
How critical is real-time tracking? If you need to know exact locations every 30 seconds, GPS-based solutions like Verizon Connect are necessary. If knowing where assets were within the past few hours works, AirTags are sufficient.
-
What's your budget reality? Verizon Connect's 3-year commitment at $30+/vehicle/month adds up fast. Calculate your true 3-year cost before signing.
-
Can you commit to 3 years? Business needs change. A contract that seemed reasonable today may feel like an anchor in 18 months.
-
What are you actually tracking? For vehicles requiring telematics (fuel consumption, engine diagnostics, driver behavior), Verizon Connect offers features AirTags can't match. For equipment, tools, and trailers, AirTags often provide everything you need at a fraction of the cost.
-
How quickly do you need to deploy? AirTags can be deployed across your entire operation in a day. Verizon Connect requires scheduling installations, professional setup, and platform configuration.
Our Recommendation
For most businesses tracking equipment, tools, trailers, and similar assets:
Start with AirTags and AirPinpoint. The no-contract model means zero risk—if it doesn't meet your needs, you haven't lost anything. The cost savings are substantial (typically 80-90%), and for the majority of tracking use cases, the coverage and functionality are more than adequate.
Reserve enterprise GPS solutions like Verizon Connect for specific scenarios where real-time telematics are genuinely required—and even then, negotiate hard on those contract terms.
Ready to Compare for Yourself?
Try AirPinpoint free and see how AirTag-based tracking works for your business. No contracts, no commitments, no 9-page forms to fill out. Just effective asset tracking at a fraction of the cost.


Our Solution